Virtual DataWorks Available

Virtual DataWorks approaches enterprise computing in Akron through structured systems management and proactive infrastructure design. Founded and operated under executive leadership including Matthew DeWees and Bernie DeWees, the firm operates out of Wolf Ledges Parkway, targeting mid-sized commercial operations that require steady technical oversight without the overhead of an internal IT department. Rather than reacting strictly to hardware failure or localized outages, the consultancy frames information technology as an operational engine, deploying persistent network oversight, enterprise hardware integration via alliances with Dell and Sophos, and customized growth architecture aligned with long-term commercial goals.

The consultancy structures its technical deployments through defined procedural checkpoints, beginning with a complete network and endpoint audit before rolling out layered systems. Infrastructure projects evaluate physical switches, virtual machines, cloud configurations, and endpoint health across all employee workstations and servers. Ongoing managed contracts route routine oversight to continuous monitoring tools and a twenty-four-seven help desk, catching anomalies and patch failures before they escalate into unplanned downtime. For business continuity, Virtual DataWorks incorporates dedicated partnerships with Axcient and Wasabi for predictable, encrypted offsite storage, while maintaining authorized reseller channels with DriveSavers for advanced physical data recovery scenarios.

Beyond standard network administration, the firm implements unified cloud communications engineered to replace aging on-premises PBX closets. Their managed voice deployments introduce hosted VoIP systems equipped with multi-device Unified Communications clients, visual voice-to-text transcription, and cellular-integrated business SMS that maintains corporate identity on mobile devices. These telecom rollouts undergo structured stage testing, ensuring zero dropped inbound calls during trunk transitions and establishing clear bandwidth prioritization rules within existing routers and firewalls.

Organizations initiating a technical partnership begin with a scheduled preliminary consultation where network diagrams, current software licensing counts, and existing vendor contracts are cataloged. Implementation lead times typically range from two to four weeks depending on the complexity of endpoint deployments, domain transitions, and hardware lead times from distributors. Prospective clients are advised to prepare an accurate inventory of third-party SaaS subscriptions, administrative credential access, and compliance mandates before the initial discovery meeting to ensure smooth scope development and accurate SLA configuration.