📋
Is this your business?

Claim your free profile, add photos, respond to reviews and get found by more customers.

⏱️
Track time. Get paid faster.

RateRun lets you log hours, manage clients and send professional invoices — free forever.

Trusty Oak Available

Virtual Assistant Austin, TX ★ ★ ★ ★ ★ 4.7 (27 on Google)

Trusty Oak provides vetted, US-based fractional executive assistants, specialists, and operational leaders to growing businesses and executives across the greater Austin region.

About

Austin founders and busy department leaders routinely arrive at Trusty Oak—recently rebranded as Nacho—when administrative logjams begin threatening core business execution. The typical breaking point involves an executive buried under calendar churn, neglected customer relationship management systems, and stalled marketing collateral, yet lacking the budget or operational need for another salaried full-time employee. Based out of their Tillery Street office in East Austin, the agency addresses these capacity bottlenecks by matching companies with dedicated, rigorously vetted domestic fractional talent.

When a client enters the intake workflow, the team starts with an operational diagnosis rather than a simple talent catalog. A detailed discovery review identifies whether the immediate friction stems from administrative chaos, marketing coordination, or executive-level oversight. For an entrepreneur struggling to manage calendar logistics, inbound communication, and travel itineraries, Trusty Oak identifies an executive assistant with industry-specific experience. For growing organizations facing broader systemic gridlock, the matching process shifts toward fractional specialists who step into CRM management, content production, or operational leadership without lengthy onboarding curves.

Execution relies entirely on a network of 100% US-based professionals who integrate directly into existing client tech stacks, including Slack, Asana, Google Workspace, and HubSpot. Instead of leaving clients to troubleshoot communication gaps or manage contractor payroll, the agency handles candidate sourcing, skills vetting, and contract administration. When projects evolve—such as transitioning from clean-up administrative tasks to higher-level fractional Chief Operating Officer functions—the agency coordinates resource scaling so operational momentum remains uninterrupted.

For companies facing compressed launch schedules or sudden staffing vacancies, client placement typically initiates immediately following a structured discovery consultation. Businesses looking to engage fractional support achieve the smoothest start by preparing an audit of recurring weekly time-sinks, software platform access lists, and clear task ownership guidelines before scheduling their introductory scoping session.

Services & Packages

Starting rates and standard packages offered by Trusty Oak:

Executive Assistant Support Retainer

Dedicated monthly administrative support covering calendar scheduling, inbox organization, travel planning, and vendor coordination.

Rate
From $1,200 fixed

Specialized Marketing & CRM Administration

Targeted monthly support for email marketing campaigns, CRM data management, and digital content staging.

Rate
From $1,500 fixed

Fractional Operational Leadership

High-level fractional management to overhaul internal workflows, standardize team processes, and lead operations.

Rate
From $2,800 fixed

Initial Operational Diagnostic & Matching

A comprehensive discovery session to assess capacity bottlenecks and match the organization with vetted domestic talent.

Rate
$0 - $150 fixed

Frequently Asked Questions

Unclaimed Profile RateRun Verification System

Secure your business profile & optimize search results

This listing is unverified. Claim it for free to update your hourly rate, link your website, publish portfolio works, and respond to customer reviews.

RateRun Directory › Verified Profile
Trusty Oak | Official Directory Profile
Trusty Oak provides vetted, US-based fractional executive assistants, specialists, and operational leaders to growing businesses and executives across the greater Austin region.

Reviews

No reviews yet. Be the first to leave one!

Community Q&A

Loading Q&As...